Complex Rehab Systems (CRS) Support  

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Frequently Asked Questions

1. What is CRS?
The CRS App is designed for Seating Specialists working in Complex Rehab. CRS allows you to take a 3D scan of your client and “take them with you” for measurements or reference. The software also allows you to securely store and share client health information on a digital health record app.
2. What are the system requirements for CRS?

Apple compatibility to be added in the future

  • Windows 10 version 1809 (build 17763)
  • 2.5ghz dual core processor
  • 8 GB RAM
  • Screen resolution of 1360x768 or greater
3. What hardware do I need for CRS?
  • Windows Tablet or Laptop that meets System Requirements (previous question)
  • Realsense (D435, D435i, D415) Camera
  • CRS Mount for Realsense Camera
  • USB Type-C cable
4. Is CRS only for ATPs?
The CRS App is designed for Seating Specialists working in complex rehab. This includes, but is not limited to, assistive technology providers, therapists and hospitals.
5. Is CRS available outside the US?
Yes! CRS is available outside the United States and even offers the option to change measurement units to metric in the app settings. Please contact us for more information.
6. How do I get set up?
Please contact us at or 715-997-9979.

Contact Us

For additional help, our Tech Support Team can be reached during regular business hours by email or telephone:

Our technical support business hours are: Monday – Friday, 8:00am – 5:00pm CST


We want to hear from you!

If you have any feedback to share about the app, including ideas for new features you can do so by emailing, or clicking the icon in the header of the CRS application.